Privacy Policy

Issued by: SaaS Universe
Effective Date: 19th April 2025
Last Updated: 23rd October 2026

1. Introduction

This Privacy Policy and Legal Disclaimer governs the relationship between you ("the client") and SaaS Universe, a branded SaaS infrastructure platform developed by InfyNext.com ("we," "us," or "our").

SaaS Universe provides entrepreneurs, agencies, and creators with customizable, ready-to-use SaaS systems enabling them to operate and scale their own technology-based business under their own brand.

Our role is strictly as a technology development and deployment partner. Clients assume full control and ownership of their business once the platform access is delivered.

2. Scope of Services

SaaS Universe offers:

• Custom-configured SaaS platforms across CRM, Automation, Communication, LMS, Funnels, and more.
• Tools, modules, and dashboards to operate their SaaS business.
• Complete backend systems, mobile app and custom branded web apps.

We do not:

• Operate your business on your behalf.
• Provide direct customer service to your end users.
• Manage your pricing, refunds, or client relationships.
• Participate in revenue sharing, upselling, or financial collection from your customers.

3. Data Privacy and Security

We are committed to protecting the privacy and integrity of your data and your platform's users. Key practices include:

• Encryption of all stored and transmitted data using enterprise-grade protocols.
• Secure development environments with access control, logging, and audit trails.

SaaS Universe shall not be liable for any breach, misuse, or unauthorized access occurring on the client's end post access delivered.

4. Data Collection and Use

We collect and use your data for the following purposes:

• To provide and improve our services.
• To personalize your experience on our platform.
• To comply with legal and regulatory requirements.

5. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.

6. Data Transfer

We do not transfer your data to third parties platforms, we may use internally to enhance your experience. 

7. Data Security

We take reasonable measures to protect your data from unauthorized access, use, or disclosure.

8. Data Access and Correction

You have the right to access and correct your personal data.

9. Data Minimization

We only collect and use the personal data that is necessary for the purposes outlined in this Privacy Policy.

10. Google API Services & User Data

SaaS Universe's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Data We Access from Google

When you connect your Google account to SaaS Universe, we access the following data:

• Primary email address (userinfo.email): To identify your account and send service-related communications.
• Public profile info (name, profile picture) (userinfo.profile): To personalize your account and display your identity within the platform.
• Google Business Profile listings (business.manage): To allow you to view, create, edit, and delete your Google Business listings directly from SaaS Universe.

How We Use This Data

This data is used solely to provide the features you request within SaaS Universe. We do not use your Google data for advertising, profiling, or any purpose unrelated to delivering the service.

How We Store This Data

Google OAuth tokens and associated user data are stored securely using encryption. We retain this data only as long as needed to provide the service or as required by applicable law.

How We Share This Data

We do not sell or rent your Google user data. We may share it only with trusted infrastructure providers (under strict confidentiality agreements) who help us operate the platform, or when required by law.

Revoking Access & Data Deletion

You can revoke SaaS Universe's access to your Google account at any time via Google Account Permissions. Upon revocation or account deletion, your Google user data will be deleted from our systems within 30 days.

11. Contact Information

SaaS Universe
Email: team@saasuniverse.ai
Phone: +91 97402 16119
Website: saasuniverse.ai
Office: 1st Floor, Survey No 6/2, Municipal No 32, next to Legacy School Byrathi, Hennur, Bengaluru, Karnataka 560077

Terms & Conditions

Issued by: SaaS Universe
Developed & Designed by InfyNext.com
Effective Date: 19th April 2025
Last Updated: 23rd October 2026

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the SaaS Universe platform ("Service"), provided by InfyNext ("SaaS Universe," "we," "us," or "our").

By subscribing to or using the platform, you ("Client," "User," or "Agency Owner") agree to be bound by these Terms. If you do not accept these Terms in full, you may not access or use the platform.

SaaS Universe is a branded SaaS infrastructure that enables clients to build and operate their own software platforms under their own name and business entity. We serve strictly as technology and development partners and do not participate in the operation, finance, or customer service of your business.

2. Subscription Plans

We offer three subscription models:

• Monthly Plan
• Quarterly Plan
• Annual Plan

Each plan includes access to our SaaS infrastructure, branded deployment, feature modules, and technical onboarding (as per selected plan tier). Your access continues based on active payment status. Late or failed payments may lead to service suspension.

3. Refund Policy

To ensure peace of mind, we offer a 3-day, no-questions-asked refund policy for all new subscriptions.

• Refunds must be requested within 72 hours of the initial subscription or activation.
• Refunds are not available for renewals, upgrades, or ongoing services beyond the 3-day window.
• Refunds will be processed using the original mode of payment.
• After the refund window closes, all sales are considered final.

4. Client Identity and Brand Use

All platforms launched using SaaS Universe must be operated under your own brand name, entity, and business identity.

You are not permitted to use "SaaS Universe" or "InfyNext" in any marketing, branding, or customer-facing materials unless explicitly authorized in writing.

Any misuse of the SaaS Universe name, logo, assets, documentation, or association will result in immediate suspension and legal action where applicable.

5. Ownership and Responsibility

You are fully responsible for your business operations, including platform content, marketing, pricing, customer support, compliance, and legal obligations.

• All customer payments must be processed through your own payment gateway and business bank accounts.
• SaaS Universe does not control your transactions, sales, or customers.

6. Limitation of Liability

SaaS Universe is strictly a technology infrastructure provider. We do not engage in:

• Sales or marketing to your end-users
• Payment collections or financial reconciliation
• Handling disputes, refund claims, or service delivery to your customers

As such, we hold no liability whatsoever for:

• Any financial gains or losses incurred by you
• Refund claims or disputes raised by your users
• Regulatory or legal issues arising from your business operations
• Brand misrepresentation, non-performance, or user dissatisfaction

All such matters fall under your exclusive control and responsibility.

7. Platform Use and Conduct

You agree to use the platform lawfully and ethically. You must not:

• Use the system for fraud, illegal activities, or to distribute harmful content;
• Reverse engineer, replicate, resell, or offer SaaS Universe as a public tool;

Violation of these terms will result in suspension or permanent account termination.

8. Termination

We reserve the right to suspend or terminate your access without refund if:

• You violate these Terms or applicable laws;
• You misuse our brand name or attempt to impersonate SaaS Universe;
• You engage in behavior that damages the integrity or reputation of the platform.

You may terminate your subscription at any time. Cancellation will be effective at the end of your billing cycle. No refunds will be given for unused time after the refund window.

9. Intellectual Property

All intellectual property related to the core software, modules, automation flows, design, and backend systems belong to InfyNext. You are granted a license to use and operate the platform under your business, but you do not own the source code or system IP unless explicitly agreed in writing.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of India. All disputes, if any, shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

11. Contact Information

For inquiries related to these Terms:

SaaS Universe
Powered by InfyNext.com
Email: team@saasuniverse.ai
Phone: +91 97402 16119
Website: saasuniverse.ai
Office: 1st Floor, Survey No 6/2, Municipal No 32, next to Legacy School Byrathi, Hennur, Bengaluru, Karnataka 560077

Acknowledgment

By using SaaS Universe, you confirm that you understand and agree to these Terms. You further acknowledge that SaaS Universe serves only as a technology enabler and bears no responsibility for the business you operate on the platform.

MyAppz Applications

These Terms & Conditions also apply to all applications published under the MyAppz brand on Google Play and App Store. By using any MyAppz app, you agree to the terms outlined in this document.

Data Policy

Issued by: SaaS Universe
Effective Date: 5th February 2026
Last Updated: 23rd October 2026

1. Introduction

This Data Policy outlines how SaaS Universe manages, stores, and handles data for all agency accounts and sub-accounts on our platform. This policy applies to all Black Label Agency accounts, sub-accounts, and any other account types utilizing the SaaS Universe infrastructure.

By using our platform, you acknowledge and agree to the terms outlined in this Data Policy regarding data storage, retention, and deletion procedures.

2. Data Storage Rights

While your subscription is active, you have complete access to store and manage the following on the platform:

• Videos and Media Files: All video content, images, and multimedia assets uploaded to your account.
• Contacts and Customer Data: Customer information, leads, contact lists, and CRM data.
• Business and Operational Data: Funnels, automations, campaigns, workflows, and all business-related configurations.
• Sub-account Data: All data associated with sub-accounts created under your agency.

Your data remains fully accessible and operational as long as your subscription is active and in good standing.

3. Data Retention Policy

Upon cancellation of any Black Label Agency account or sub-account, SaaS Universe maintains a 90-day data retention period. This policy applies uniformly to:

• Black Label Agency accounts
• Sub-accounts under any agency
• All account types utilizing the SaaS Universe platform

During this retention period, data is preserved but access may be restricted depending on the account status.

4. Data Deletion Timeline

Following account cancellation or deactivation, data undergoes the following staged deletion process:

5. Reasons for Account Deletion

Account data may be subject to the deletion timeline outlined above for the following reasons:

• Non-Payment: Failure to maintain subscription payments or resolve billing issues.
• Voluntary Cancellation: Account holder initiates cancellation of their subscription.
• Terms of Service Violation: Breach of SaaS Universe terms and conditions.
• Extended Inactivity: Prolonged period of account inactivity as determined by platform policies.
• User Request: Explicit request from the account holder for data deletion.

6. Cancellation Consent

Upon initiating account cancellation, users are required to acknowledge and provide consent for the following:

• Understanding of Timeline: Full acknowledgment of the 90-day data deletion timeline.
• Consent to Data Removal: Explicit consent for permanent deletion of all account data.
• Export Responsibility: Acknowledgment that it is the user's responsibility to export any required data before cancellation.
• Sub-account Impact: Understanding that cancellation affects all associated sub-accounts and their data.

Please note: By canceling your account, you expressly consent to the deletion of your account and all associated data according to the timeline specified in this policy.

7. Limitation of Liability

SaaS Universe expressly reserves the following rights and limitations regarding data management:

• SaaS Universe reserves the right to delete data after 60 days of account inactivity due to non-payment, cancellation, or any other reason as outlined in this policy.
• SaaS Universe holds no responsibility or liability for any data deleted after the retention period has expired.
• SaaS Universe is under no obligation to recover, restore, or retrieve deleted data once the permanent deletion process has been executed.
• Users are solely responsible for backing up and exporting essential data before account cancellation or subscription termination.
• SaaS Universe shall not be held liable for any loss, damage, or consequences arising from data deletion performed in accordance with this policy.

8. Data Export

Users have the right to request and perform data export before account cancellation:

• Data export must be completed while the subscription is active.
• Users may request data export through the platform's built-in export features.
• For assistance with data export, contact our support team before initiating cancellation.
• Once the account enters the deletion timeline, export capabilities may be limited or unavailable.

9. Contact Information

For questions regarding this Data Policy or to request assistance with data-related matters, please contact us:

SaaS Universe
Email: team@saasuniverse.ai
Phone: +91 97402 16119
Website: saasuniverse.ai
Office: 1st Floor, Survey No 6/2, Municipal No 32, next to Legacy School Byrathi, Hennur, Bengaluru, Karnataka 560077

Agency Affiliate Policy

Issued by: SaaS Universe
Effective Date: 19th April 2025
Last Updated: 23rd October 2026

Introduction

Welcome to our Agency Affiliate Program. This policy outlines the terms, conditions, and code of conduct expected from all affiliate partners. Our goal is to build a transparent and ethical ecosystem that rewards genuine efforts and long-term contributions.

Commission Structure

• 20% Commission on all new referrals (exclusive of GST).
• Commissions are applicable only on new clients referred through your unique affiliate link.

Who Can Participate

• Only active users of our platform who understand the system and are able to support new users ethically.
• Ideal affiliates are those who genuinely want to help others succeed using our platform and tools.

Zero Tolerance Policy

To maintain integrity, we strictly prohibit:

Commission Sharing Deals

• Offering to share part of your commission with the referred party is strictly prohibited.
• If detected, both accounts (referrer and referred) will be permanently removed from the affiliate program.

Influencing Within Community

• Agency Affiliates must not solicit or influence other active agencies in our ecosystem to sign up through their referral link.
• Doing so will lead to immediate disqualification.

Any Form of Malpractice

• Using manipulative tactics to gain referrals or simulate new sign-ups for the sake of commissions will not be tolerated.

What You Can Do

• Promote ethically: Focus on new prospects: coaches, agencies, freelancers, and marketers who are new to our ecosystem.
• Educate & Guide: Genuinely help users understand the value of the system and assist them in getting started.
• Encourage Growth: Once your referrals experience the value, encourage them (ethically) to upgrade and even become affiliates themselves.

Transparency & Reporting

• We maintain robust tracking to monitor affiliate performance.
• Commissions are calculated and disbursed monthly.
• Affiliates can track their referrals and commission reports through their dashboard.

Violation Consequences

We believe in fairness, but also enforce a zero-tolerance policy on violations:

• First Offense: Immediate removal from the affiliate program with loss of pending commissions.
• Repeated Offense or Severe Breach: Permanent ban from all partner/affiliate opportunities with us.

Our Vision

Our affiliate community is built on trust, support, and growth. The more we support new users ethically, the stronger and more valuable the ecosystem becomes for everyone.

If you agree to these terms and align with our vision, you're ready to grow with us. Let's make impact, together.

SaaS Universe

✅ FAQ for Agency Affiliate Program

Can I prevent my sub-account from signing up under a different agency affiliate?

No. Every affiliate has full freedom to choose the agency they sign up with. You cannot restrict or override this choice.

If a sub-account under my agency signs up through another affiliate, can I request that the commission be attributed to me?

No. Once a sale is attributed to an agency via an affiliate link, it is final and cannot be transferred under any circumstance, even if requested by the affiliate or based on previous sub-account status.

What's the best way to get a sub-account to sign up through my affiliate link?

If you notice a sub-account is showing interest in becoming an agency, don't try to restrict them. Instead, guide them and share your affiliate link proactively. Helping them transition boosts your credibility and affiliate earnings.

Can I offer bonuses or incentives for sub-accounts to use my affiliate link?

Yes, as long as the incentives are ethical and comply with platform guidelines. Bonuses like setup support, onboarding help, or templates are often appreciated.

Contact Information

SaaS Universe
Powered by InfyNext.com
Email: team@saasuniverse.ai
Phone: +91 97402 16119
Website: saasuniverse.ai
Office: 1st Floor, Survey No 6/2, Municipal No 32, next to Legacy School Byrathi, Hennur, Bengaluru, Karnataka 560077